Learn how the Brainbox process works from start to finish.
We’ll verify availability and send you a quote. If all looks good we’ll lock in your dates.
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Get us your gear list, pick up and drop off dates, and we’ll get you a custom quote. Need help deciding? We can help with that too.
How are you going to rent Our Gear?
Orders Being Shipped
If you’re a new client you’ll need to do some easy paperwork.Don’t forget copies of your ID and Credit Card.
(Click Here to Fill Out New Application paperwork)
Get protected. We always recommend insurance. If you don’t have it, we will place a hold on your credit card.And larger orders always require insurance. “Please list Brainbox Cameras LLC as a loss payee / additional insured and make sure your coverage is adequate for all your rented equipment,and does not have any exclusions for unlocked/unattended vehicles
Come on in and check everything out. Give yourselves plenty of time to do a full prep especially if you have a large order.We strive to make sure every order is complete and in perfect working order, but this is the time to find any issues, ask questions, or make last minute add-ons.
Go make your masterpiece!
Return time is before 11AM on your return day, unless prior arrangements have been made. Let us know if you are running late.We’ll check everything in and let you know if there is anything damaged or missing.
Come back for your next shoot! We love repeat customers and may be able to get you a loyalty discount.
A qualified camera tech will build up and test all your gear and then pack it all securely in hard-sided shipping cases. FedEx will pick it up and rush it to your location. We will need a waiver from you waiving your right to prep the gear in office. Keep all your boxes and packaging materials for your return shipment, and we’ll email you a return label as well.
Carefully package everything back up how it was received and make note of any damages. Try to be green and use the same packing material your gear arrived in, and use the return label we sent you.
We will inspect everything and let you know if there are any damages or if anything is missing.
Have any questions? Ask us below!
Insurance Questions? We always reccomend shopping around to compare rates and discussing your coverage with an experienced broker.
Here are two we like: http://filmcasualty.com/partners/brainbox-cameras http://www.tcpinsurance.com/
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